Questions to Ask When Hiring a Roofer

Initially finding a good roofer can be hard, and your references are the best sources you have. You should know the general impressions they received from the roofer; these could include satisfaction of quality, personality or consideration for your lawn. Don't be afraid to ask your references some basic questions about their experiences.

Was the roofer competent in his work, and did he work in a timely fashion?

It’s hard to judge the quality of the work, as most people just see a roof, yet if a roofer is good at his job there should be no worries for years to come. A good roofer should not have to come and make repairs within a year of the initial visit. Also it is important that the roofer takes his job seriously, you would not want to hire someone who took 3 months to accomplish a job that normally takes 1 month.

Was the roofer polite and courteous?

This should generally be one of the first questions you would ask. When hiring a roofer, one should feel at ease with him. It is important that the from the very beginning of the experience one does not feel stressed. If the roofer is a person who generally enjoys what he does it will reflect in the way treats the customers. If one of your references states that no their roofer was not, stop and go no farther.

When Hiring the Roofer:

When hiring a roofer one should not just flip through the yellow pages. One should research and compare all the different roofers available in their area. Asking friends and family for references as stated before is the best way to find a roofer, yet doing some research yourself is also very crucial. One should never go with the first roofer they find, but they should shop around, try to find the best deal, or the one with the most experience.

Ask Questions

What exactly he is going to do and how much it will cost? The roofer should provide a detailed explanation of what he will be doing, and what the cost will be. Never should the customer be left in the dark about exactly what is going to take place. Details should include prep work, clean-up, materials to be used, and amount of material that will be needed to fulfill the job. This will protect you from "additional charges" that the roofer may demand after wards. One should also know about the likely hood of damage being done to the lawn as a result of the job.

What kind of material will be used?

A good roofer should know about the type of material that will last in a given climate. One should ask specifications about the type of nails, shingles, roofing felt, color of shingles and staples to be used. The material should be able to withstand common occurrences in your area. Also one should note if these materials meet the requirements of the building codes in your area.

What kind of warranties are included?

Before signing a contract or agreement, one should be aware of any warranties offered by the roofer. A good roofer should have a warranty of at least 2 years against errors made during installation. The roofer should be able to stand behind his work no matter what, and if errors were made that affect the customer the roofer should repair any and all errors free of charge.

Ask for a Quote

One should invite multiple roofers to come and look at the roof, and to give a written estimate. The estimate should include exactly what will be done and the amount of time needed to fulfill the job properly. Also ask them what kind of material they would plan to use; one roofer may give you a higher estimate based solely on the type of material. The most expensive roofer is not always the best. Take into account the time frame they give you, their back ground, and the type of material use.

Find Out what Kinds of Permits are Required in your Area:

It is important to know if a building permit is required in your area. If it is ask if you are responsible for acquiring the permit or it the roofer is. Make sure that if a permit is required it is posted somewhere visible, IE on the door. A building permit can be issued over the counter and only takes a few minutes to receive, the cost is dependent upon valuation of the work, including material and labor costs.

Sign a Written Contract

There should always be a written contract whenever there is an exchange of good or services. The contract should include the total cost, duration of the job, brand of material to be, used, as well as when the roofer will begin the work. It is also important to include the type of nails to be used, the type and color of shingles, the weight of the roofing felt, as well as how many nails per shingle will be used.

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